The situation
A medical transportation company was calculating FLSA blended wage overtime by hand. Staff were reconciling pay data across multiple roles and pay rates outside of their core systems, creating a process that was time-consuming, error-prone, and difficult to audit.
The organization was already operating Traumasoft as its dispatch and operations platform and ADP Workforce Now as its payroll system, but the two were not exchanging the data needed to automate blended overtime calculations. Every pay period required manual intervention to bridge that gap.
How we approached it
RJ Reliance scoped and built a direct integration between Traumasoft and ADP Workforce Now, designed specifically to carry the pay rate and hours data required for accurate FLSA blended wage overtime computation.
The integration was engineered to calculate blended overtime automatically within the payroll workflow, removing the manual step entirely. Configuration was aligned to FLSA requirements so that the resulting figures would be both compliant and auditable without additional offline work.
The engagement ran from kickoff in January 2026 through go-live in May 2026, giving the team time to validate data mapping, test calculation accuracy across varying shift and role combinations, and confirm that payroll staff could rely on the output without manual review.
The outcome
At go-live, the client's payroll team was processing FLSA blended wage overtime through an automated, system-driven workflow rather than calculating it by hand each pay period.
The integration established a repeatable, auditable data path between Traumasoft and ADP Workforce Now, reducing the operational risk that had accompanied manual calculation and giving the organization a defensible record of how overtime figures were derived.
Payroll staff were no longer required to reconcile multi-rate hours data outside the system, freeing capacity that had previously been absorbed by a recurring manual process.